Business data from Google Business Profile, checked 2026-10-14.
Reviews split sharply. Several five-star reviewers praise quick, accurate key copies and a friendly older couple. Many one- and two-star reviews describe high prices, failed keys, and refunds that were hard to get.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers praise quick arrivals, often within 30 minutes, including late at night. Technicians are described as friendly and honest about prices. Lewis and Jason are named most often.
Reviewers praise the owners for being warm and quick. Many say a shop like this helped them fix bags, shoes, and keys that other places turned away. Several reviews mention the owners' decades of experience. The complaints are about price. Three one-star reviews say key copies cost $12.50 each, well above the $4 to $8 they expect. One reviewer paid $199 for a sole and heel job and felt upsold. Ask for a quote first.
Customers who came in describe quick work, often finished in minutes while they wait. Many say the staff are kind and helpful. Reviewers also call the prices fair for what they get. Several visitors mention a Bedok branch and a small garden outside where they can wait. One customer did 30 cards in one visit and found the service efficient. Another had a sticker removed on the spot and the data erased without fuss.
Last updated 2026-10-14