Business data from Google Business Profile, checked 2026-10-14. Facts from the business's own website were fetched 2026-08-23.
Customers who came in describe quick work, often finished in minutes while they wait. Many say the staff are kind and helpful. Reviewers also call the prices fair for what they get.
Several visitors mention a Bedok branch and a small garden outside where they can wait. One customer did 30 cards in one visit and found the service efficient. Another had a sticker removed on the spot and the data erased without fuss.
Reviewers praise quick arrivals, often within 30 minutes, including late at night. Technicians are described as friendly and honest about prices. Lewis and Jason are named most often.
Reviews split sharply. Several five-star reviewers praise quick, accurate key copies and a friendly older couple. Many one- and two-star reviews describe high prices, failed keys, and refunds that were hard to get.
Customers across 116 Google reviews rate Apex almost perfectly, with no low ratings at all. Reviewers keep returning to the same points: quick arrival, fair prices, and jobs finished without fuss. Several describe arrivals at night or close to midnight, which suggests the team handles after-hours calls. Beyond speed, reviewers describe a calm, honest approach. One reviewer said the technician tried to open a faulty digital lock before suggesting drilling it. Others mention letter box fixes, key replacements, and bedroom door unlocks. Several praise the technicians as trustworthy and knowledgeable about locks.
Last updated 2026-10-14