Business data from Google Business Profile, checked 2026-10-14.
Rated 4.6 from 53 Google reviews, with most reviewers praising remote and in-shop Mercedes coding and retrofits. Customers often mention honest advice and quick replies. A few reviews describe a price dispute and a faulty part that went unanswered.
Reviewers describe fast replies and tidy installs, with Benny the technician named most often. One customer got an urgent replacement lock fitted within 12 hours after an 11pm message. Several say he explained the app and fingerprint setup step by step.
Newton Auto Keys in Clementi, rated 4.5 across 165 Google reviews, draws strong praise for speed, fair pricing and skilled car key work. Several reviewers, though, call the staff rude or pushy, and a few report being urged to replace parts early.
Most reviewers praise the staff at the IMM digital lock outlet. Jeff comes up again and again for being patient, clear, and not pushy when customers pick a model. Several say he listened to budget and needs before recommending anything. The praise is mostly about the sales floor. Some of the harshest reviews focus on what happens after purchase: warranty paperwork, pairing problems, a part that failed early, and slow replies. One long complaint says a quoted lock did not fit and the buyer was pushed into a costlier model.
Last updated 2026-10-14