
Yew Digital Lock
Many recent reviewers say the lock works well at install but fails within a year or two. The bigger complaint is after-sales help. Several say calls, WhatsApp messages and escalations went unanswered for weeks. Installers Suresh, Chris and Darren get specific praise for being professional and patient. Other reviewers name Nick and Shimily, with mixed comments on slow replies. Warranty disputes are common, including a claim that a lock was not covered without an emergency key. The 4.8 rating sits alongside many recent one-star reviews.

