Business data from Google Business Profile, checked 2026-10-14.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Customers who write reviews describe quick, tidy installs and staff who are polite and patient. Most reviews are short thank-yous, so detail is limited. Those with more detail praise the technician for showing how the lock works.
Reviewers say Nexus Locksmiths arrives quickly for lockouts and urgent lock jobs. Customers keep pointing to the same habits: quick replies, live updates on the way, and clear talk about what is wrong. Most reviews name Andrew, who is praised for patience and for explaining options without hard selling. One reviewer says a technician who was never pushy stayed on for an extra 30 minutes to teach the app setup. Some note the service costs a bit more.
Reviewers describe fast replies and quick arrivals, often within the hour and sometimes within 30 minutes. Many say the team solved lockouts and lock swaps quickly and tidily. Repeat customers come back for more work, which points to steady trust over time. Named technician Ken, and Kenneth Wong, come up most often. One reviewer had an RFID drawer opened without scratches, and another had a digital door and gate switched to mechanical locks with a custom steel plate. Reviewers also praise post-job cleanup, advice on wider home security, and fair pricing. Few reviews mention costs in detail.
Last updated 2026-10-14