Business data from Google Business Profile, checked 2026-10-14. Facts from the business's own website were fetched 2026-10-10.
Most reviewers praise the sales help at the Hillion Mall shop. Staff explain the lock models with patience, and many say they felt no pressure to buy. Adrian gets named most often, and several buyers say they bought after one short chat.
Trouble tends to start after payment. A few buyers describe slow replies, a missed door measurement, and an installation date set only a day ahead. One 1-star reviewer also reports extra charges added after full payment.
Customers in Bukit Panjang rate AX Locksmith five stars across all seven reviews. Reviewers say the team arrives quickly, fixes door locks on the spot, and charges fair prices. Several mention that the work left no damage to the door or lock.
Customers who write reviews mostly describe quick arrivals, late-night help, and friendly technicians. Many say prices were fair and quoted up front. Several reviewers say the team answered faster than other locksmiths they contacted. Work praised includes lock replacements, digital lock installs, door closer adjustments, and opening safes that would not open with the override key. One 2-star reviewer paid 200 dollars for an opening, felt the price was not explained first, and was left with a digital lock that stopped working.
Customers who call this locksmith often say help arrives quickly, sometimes within 30 minutes. Reviewers describe the technicians as calm, patient, and professional, even in stressful situations. Several say the prices felt fair compared with other quotes. Reviewers mention early morning calls at 5am and rain-soaked emergencies, and say the locksmith still arrived on time. One reviewer names Chris as soft spoken and skilled. Review detail is limited to 10 reviews, all five-star.
Last updated 2026-10-14