Do they charge hidden fees?

Several reviewers say pricing was clear and had no hidden charges or surprise costs.

How fast do they respond?

Reviewers often mention quick replies to messages and WhatsApp, and a fast reply to a lockout call.

1st Services

Updated 2026-10-14 · 1,240 reviewed · 179 listed · Scored from 116 Google reviews · How we rank ›

4.9(116) 88 composite score See reviews on Google ✓ Google-verified

Safe Opening & RepairResidential LocksmithCommercial Locksmith

Location: Marine Parade, Singapore
Services: Safe Opening & Repair, Residential Locksmith, Commercial Locksmith
Reviews: 116
Ranking: #19 in Safe Opening & Repair
Best for: Homeowners needing quick lock fixes with upfront pricing

Business data from Google Business Profile, checked 2026-10-14.

What do recent reviews say?

Reviewers describe quick replies and on-time visits. Many say pricing was clear with no surprise charges. The technicians come across as polite, efficient and professional, with work finished fast.

Praised for

Fast response, including by WhatsApp and messages
Clear, upfront pricing with no hidden charges
Punctual, polite technicians
Efficient, professional work

fast-responsepunctualfair-pricingtransparent-quotehidden-chargesfriendly-technicianskilled-staffquick-turnaround

Best for: Homeowners needing quick lock fixes with upfront pricing

What are they good at?

Fast replies by message and WhatsApp
Clear pricing with no hidden charges
Technician Joseph praised by name

Worth knowing

Technician Joseph is named in several reviews for lockouts, a drawer, and a cylinder lock change
One reviewer said a cylinder lock change took about 10 minutes
Also handled lock adjustments, window handle replacement and a rubbish chute change

What reviews say by service

Residential Locksmith: Reviewers praise lockout help and cylinder lock changes at home.
Safe Opening & Repair: One review mentions help with a locked drawer, not a safe.

How it compares

Rated 4.9 against a 4.65 average across the 85 safe opening & repair businesses listed here.
Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 89

Review volume 90

Review recency 100

Review sentiment 80

Profile completeness 100

Verification 30

Rating breakdown

106

FAQ

Do they charge hidden fees?: Several reviewers say pricing was clear and had no hidden charges or surprise costs.
How fast do they respond?: Reviewers often mention quick replies to messages and WhatsApp, and a fast reply to a lockout call.

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